Know your guests
Join hotels all over the world using Zoottle to engage with their guests.
MAKE YOUR GUESTS
Set up announcements and coupons that your guests will see when they log on to your hotel’s WiFi. You can target these by day of visit, age, gender, etc.
Inject banners with your products and services while guests surf the internet
Remarket to your Hotel’s guests during their stay. Set up ads for your hotel’s products and services, targeting your guest on Facebook and AdWords
Our Real-time guest satisfaction survey for hotels lets you know about dissatisfied guest while there’s still time to make them happy.
This helps you avoid negative TripAdvisor reviews or other review site.
Zoottle also increases your positive reviews by sending your satisfied guests a follow-up email encouraging them to review your hotels.
As Zoottle helps you gain the majority of your guest emails, you can email your past guests, offering re-booking through your website.
You can also remarket to your guest with offers via Facebook & AdWords in order to give them additional reasons to come back.
HOW IT WORKS
Ζoottle connects with your existing WiFi system to improve your guest engagement. When your guests log in to your WiFi, you capture your guest email and demographic information.
Using Zoottle’s simple yet powerful dashboard, you can advertise to your guests, set up surveys, announcements, coupons, inject banners and schedule automatic follow-up emails.
RATE FROM YOUR
2500 FB impressions
for every 10 FB checkin
CLICK THROUGH RATE
ON YOUR BANNERS
ASK LESS –
Our Real-time guest satisfaction survey for hotels collects reviews from 40% of your Hotel bookings.
Our Real-time satisfaction survey for hotels provides you with guest satisfaction results prior to guest checkout. This gives you the opportunity to follow-up with the guest, and resolve a situation that may have resulted in a negative review on TripAdvisor (or other review sites).
When we know that your guest is happy, we send them an automated “Thank You” accompanied with a request to review your hotel on TripAdvisor.
The result: 70% decrease in negative reviews, and a 40% increase in positive reviews!.