The COVID-19 pandemic is The Black Swan  that we stubbornly denied could exist, catching us all flat-footed, now trying to manage a crisis that could not be predicted beforehand, and…

Now that Spring Break is behind us, our family is planning our summer vacation. When we were debating where we should go, I was struck by the powerful influence the…

Detroit-based Trumbull & Porter Hotel is a luxury boutique hotel steeped in history. It originally opened as a Holiday Inn in 1966. The hotel eventually shed its Holiday Inn brand flag and…

Hoteliers will now have access to a team offering digital marketing expertise and a world class customer engagement and retention platform. Park City, Utah, November 9th, 2018 – Zoottle, an award-winning…

In preparation for our upcoming presentations and trade shows in Greece, we put together the following infographic on 2017 and the 1M devices that connected to our partner hotels.

Whether you’re collecting Starbucks Star Rewards, Swarm Perks or any other rewards or incentives offered by any number of companies, customer loyalty programs have become extremely popular in recent years….

During our annual reviews with hotel customers, we’re often asked, “How does our Net Promoter Score (NPS) stack up against other hotels?” Answering that question is a bit like comparing…

Zoottle, the social WiFi platform powering leading hotels worldwide, is pleased to announce that WiFi Services Caribbean (WISC) has joined its partner program. Joining more than a dozen other worldwide…

Dreams Luxury Suites in Greece, part of the Aqua Vista Hotels Group, is making big news – and it just isn’t for the hotel’s stunning panoramic views over Santorini, opulent…